Privacy Policy

PRIVACY POLICY

At Osborne Pilates & Reformer, we value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard the information you provide when using our website.

WHO WE ARE

Our website address is: https://osbornepilatesrefomer.co.uk. We operate the site to provide information about our Pilates services and to facilitate communication with our visitors and members.

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on our site may include embedded content (e.g., videos, images, articles). These behave as if you visited the source website. The external websites may collect data, use cookies, track your interaction, and monitor your engagement with the embedded content.

YOUR RIGHTS

If you have an account or have left comments, you may:

Request an exported file of the personal data we hold about you.
Request the deletion of your personal data.

This does not include data we are required to retain for legal, administrative, or security purposes.

COMMENTS

When visitors leave comments on our site, we collect the information shown in the comments form, as well as the visitor’s IP address and browser user agent string. This helps us detect and prevent spam.

WHO WE SHARE YOUR DATA WITH

If you request a password reset, your IP address will be included in the reset email. Otherwise, we do not share your personal data with third parties, except as required for administrative, legal, or security purposes.

COOKIES

We use cookies to improve your experience on our site. These include:

Comment cookies to remember your details when leaving a comment (lasts 1 year).
Login cookies to save your login info and screen preferences (lasts 2 days, or 2 weeks if “Remember Me” is selected).
Post-editing cookies to track edited posts (expires after 1 day).
Temporary cookies to check if your browser accepts cookies (deleted when you close your browser).

MEDIA

If you upload images to our website, please avoid including embedded location data (EXIF GPS), as visitors to the site can download and extract this information.

HOW LONG WE RETAIN YOUR DATA

Comments: Retained indefinitely to recognize and approve follow-up comments automatically.
Registered users: We store the personal information provided in your user profile. Users can view, edit, or delete their personal data at any time, except for their username. Administrators may also access and manage this information.

WHERE YOUR DATA IS SENT

Visitor comments may be checked through an automated spam detection service.

HAVE A QUESTION?

Got Questions or Ready to Book? Drop Us a Message and Let’s Chat About Your Pilates Journey!